Araguaney
Frequently asked questions

Frequently asked questions

Everything essential about Araguaney and coordinating aid collection centers, in direct answers. Missing something? Get in touch.

Product and platform

What is Araguaney?

A free software that standardizes how collection centers register in-kind donations, pack them into homogeneous boxes with QR codes, consolidate them into pallets and shipments with an exportable manifest, and see the aggregated stock of every center in real time.

How much does Araguaney cost?

It's free for collection centers and humanitarian coordinations: item-level intake, boxes with QR, manifests and an aggregated dashboard, with no license fee and no box limit.

Do I need to install anything or run my own servers?

No. Araguaney is a web application: you use it from the browser, with nothing to install and no servers to manage.

Can it be used for any kind of emergency?

Yes. The standard is generic: earthquakes, floods, fires or migration crises. It isn't tied to a specific event.

How is it different from a spreadsheet?

It validates donation rules (expiry, controlled items), generates QR codes and manifests automatically, records the traceability of every box to shipment, and adds up the stock of several centers in a national dashboard, things a spreadsheet doesn't do.

Donations and rules

What is a collection center?

A physical point where in-kind donations are received, sorted and prepared to channel toward areas hit by an emergency. It doesn't hand aid to the final beneficiary: it prepares and consolidates the cargo for shipping.

What can be donated?

Medicine, medical supplies, food, water, hygiene, tools and rescue gear, as long as they meet the quality rules (shelf life, sealed, not controlled).

What is a homogeneous box and why does it matter?

A box with a single product type, a single batch and a single expiry date. It's what makes the cargo traceable and acceptable inside a formal humanitarian shipment.

What rules apply to medicine?

They follow WHO guidelines: minimum shelf life (≥ 365 days at intake), INN name, mandatory batch and expiry, and blocking of controlled substances.

What donations are rejected?

Expired or soon-to-expire items, controlled medicines, and opened or unsealed products. The rules are enforced at intake, not after.

Operations

How does it work, from intake to shipment?

Every donation is registered item by item, packed into homogeneous boxes with QR codes, the boxes consolidate into pallets, and the pallets into shipments with an exportable, customs-ready manifest.

What is a manifest or packing list?

The detailed document of everything in a shipment, generated automatically from its pallets and boxes: what the humanitarian shipment regime requires to clear customs.

How do I add my collection center?

From the registration or contact page you request to add your center; the team reviews the request and gives you access as a coordinator.

Can I coordinate several centers at once?

Yes. The national dashboard adds up the stock of every connected center, and transfers let you move inventory between them.

Privacy and data

Does Araguaney store personal data of donors or beneficiaries?

No. Araguaney only manages inventory, traceable from box to shipment. No personal data of donors or beneficiaries is stored.

Does Araguaney handle money or financial donations?

No. Araguaney manages only in-kind donations and inventory; it does not handle money or financial donations.